Returns & Exchanges

At DSLRPros, we stand behind our high-performance drone equipment and offer a 30-day return policy for most new, unopened products. Our goal is to ensure you have the right aerial solutions for your mission-critical operations.

Return Process

• 1.
  Request an RMA

  Contact our support team or use our online portal to request a Return Merchandise Authorization (RMA) number within 30 days of delivery.

• 2.
  Secure Packaging

  Pack the item securely in its original manufacturer packaging, including all manuals, accessories, and protective foam to prevent transit damage.

• 3.
  Shipping and Labeling

  Clearly mark your RMA number on the outside of the shipping box and send the package to our California service center via a trackable carrier.

• 4.
  Inspection and Refund

  Our technicians will inspect the unit for flight logs and physical condition before issuing a refund or store credit to your original payment method.